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You may return Gagliardi products purchased online within 30 days of receiving the items. You have 15 days from receipt of order to request a refund.

To initiate a return and receive a refund, the products must be in new condition, with attached tags and labels, and in their original packaging. A refund will not be issued if the products do not meet these conditions. Any items which are originally received damaged need to be highlighted within 3 days from receipt and Gagliardi will exchange these free of charge. Any request for refunds due to colour issues will not be accepted *unless a clear difference in colour is shown.

The refund will be processed within 5-10 working days. Please note that the refund processing times depend on your card issuer and are beyond our control.

Gagliardi will not accept any return on the following categories: masks, accessories, underwear and socks.

Returns cannot be processed in any of our brick-and-mortar stores.

Gagliardi must accept the return request prior to the customer dispatching the return. Anything sent without prior notification will not be refunded.

Shipping Costs are non-refundable.



Contact us through our contact form or send an email to so that the team guides you on the steps to return items. Ship the items at your expense to the address: A11 Industrial Estate Il-Marsa, MRS 3000, Malta. +356 2125 2184. Please note that both shipping and any customs costs are your responsibility. Use a tracking or insured shipping service, as we disclaim any responsibility for the arrival of the items at our warehouses.

Kindly ensure that the item/s is/are in new condition with original packaging; otherwise,  a refund will not be issued.

We reserve the right to reject returns during special promotions/discounts.